Interpersonal Communication:

It is a communication experience that involves more than one person.

Importance of Interpersonal Communication in Organisations:

• It strengthens working relationships.
• It is a means of relaying information from superiors to subordinates.
• It is also a means of delegating duties and reporting the outcome of duties assigned.
• It connects departments and units.
• It can also be a means of interaction with customers.
• Individual development and upgrading are possible through interpersonal communication.

Group Communication:

This deals with a communication experience between individuals with distinctive identity, interest or goals.

Importance of Group Communication:

• Task Sharing: Tasks involving different units are discussed in a group communication platform.
• Sharing of Resources: Group communication enables participants to share their knowledge on a particular issue which would benefit group members.
• Maintenance of Shared Identity: Group is marked by identity. Group members through communication protect their identity.